Terms of service

 

Refunds & Exchanges

All sales are final. Refer to refund policy for items that arrive damaged.

Size Variations

Expect variations in size, weight, and glaze as the ceramics are all handmade by me.

Shipping

Items in stock will be shipped out within 5-7 business days of placing order.

Once an order is shipped, it can take anywhere between 5-7 business days for your order to be delivered. 

If you have not received your item after 14 business days please contact me at hello@mindfulstoneware.com.

Issues / Response time

Please remember that I am a small business and I handle all operations in my business from creating the pots, sales, marketing, and fulfillment. 

If there is an issue, please use the contact form or email me at hello@mindfulstoneware.com. 

I will generally get back to you within 5 business days or sooner in most cases. 

Thank you for supporting my small business.