Terms of service
| Refunds & Exchanges |
All sales are final. Refer to refund policy for items that arrive damaged. |
| Size Variations |
Expect variations in size, weight, and glaze as the ceramics are all handmade by me. |
| Shipping |
Items in stock will be shipped out within 5-7 business days of placing order. Once an order is shipped, it can take anywhere between 5-7 business days for your order to be delivered. If you have not received your item after 14 business days please contact me at hello@mindfulstoneware.com. |
| Issues / Response time |
Please remember that I am a small business and I handle all operations in my business from creating the pots, sales, marketing, and fulfillment. If there is an issue, please use the contact form or email me at hello@mindfulstoneware.com. I will generally get back to you within 5 business days or sooner in most cases. Thank you for supporting my small business. |
